1. How long does it take to receive my custom order?
Custom mobiles are lovingly handmade and typically take 3–5 weeks depending on the complexity of your design. If you need your order by a specific date (such as a baby shower), please let me know in your form, and I’ll do my best to accommodate.

2. Do you offer ready‑to‑ship options?
Yes! You can find a selection of Ready to Ship mobiles on my site. These are pre‑made and ship within 3–5 business days.

3. What materials do you use?
I use high‑quality felt, natural cotton cord, and wooden accents, chosen for both durability and beauty. Each piece is designed to be safe for decorative use in a nursery.

4. Are your mobiles safe for babies to touch?
Mobiles are intended as nursery décor only and should always be hung out of baby’s reach. They are not toys. Please secure the mobile safely above the crib or changing table.

5. Can I request a specific theme or color palette?
Absolutely! Custom orders are designed around your vision. Share your colors, nursery theme, or inspiration photos in the order form, and I’ll create a mobile that’s truly one‑of‑a‑kind.

6. How does payment work for custom orders?
A deposit is required to begin your custom order. The final cost may vary depending on design complexity. If I cannot complete your requested design, your deposit will be refunded. Once materials are purchased and your mobile design is in progress, the deposit is non‑refundable.

7. Do you ship internationally?
Currently, I ship within [your shipping regions — e.g., the United States]. If you’d like international shipping, please contact me before placing an order to discuss options.

8. Do you create matching name garlands or banners?
Yes! You can order a personalized name garland or banner to match your mobile or nursery theme. Just visit the “Name Garlands & Banners” section of the site.

9. How do I attach the mobile above my crib?
You can pair your mobile with a nursery mobile arm (available in my shop) that easily attaches to the crib and is fully adjustable.

10. Can I see a preview before you create my custom mobile?
Yes! I’ll share a design mock‑up or description before I begin crafting, so you can feel confident it matches your vision.